Top Links For The Week of August 28, 2010
Every week I post a digest of very fine links. Here are the best links I found in the past week:
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Balance satisficing and optimizing : Whether looking for the root causes of your problem or identifying solutions, you must be collectively exhaustive (CE). That means looking for all the possible solutions. That’s fine in theory but in practice, that induces paralysis by analysis. So you need to learn to balance your quest for collective exhaustiveness with practical considerations.
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Sell the problem : Lesson for consultants: No business buys a solution for a problem they don't have. And a lot of people aren't willing to embrace that they have a problem unless they also believe that there's a solution. So you should both sell a problem and hint that there's a solution that others are using, or is right around the corner.
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8 Symptoms Of Social Schizophrenia : Companies are establishing a presence in social media to build their online reputation. They establish levels of service in social media that differ significantly from service levels in other channels. Does your company suffer from this ailment?
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Technology Selection and Cultural Fit : The basic question at hand for most technology selection projects really comes down to “‘what do we need and how much is it?”
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The right way to position against competition : How do you cope with competition, incorporating it into your strategy while not letting it consume you?